Terms of Service

By using our services, you (“User”) confirm that you have read, understood and agree to the provisions of this Terms and Conditions.
User agrees to comply with all applicable laws and regulations in connection with their use of this service. User further agrees to the following:

  • User may not use our Service to perform any illegal act, but not limited to, any malicious attack to the internet user(s), including spamming, hacking, spamming, cyber bullying, cyber attack , computer crime, malware, download of virus software, etc. User may not attack in any way shape or form any other computer or network while on our service.
  • User may not post or transmit through the Service any unlawful, harmful, threatening, abusive, harassing, hateful, racially, ethnically or otherwise objectionable material of any kind that violate any applicable local, national, or international law. PlutoBoXX.com provides privacy protection to individuals who wish to use our service in a lawful manner.
  • User may not use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. User may not launch any pop-ups from our service.
  • In breach of the above mentioned illegal and / or unlawful act(s), the Company has the sole right to immediately terminate the service without any announcement. NO REFUNDS WILL BE GIVEN.
  • User Information: PlutoBoXX provides the User with secure VPN access to the Internet from any location. By subscribing our service, User may require to submit their name, delivery address and a valid credit card information. Therefore, at a minimum, we require such necessary information during the order process.
  • Refund Policy : We carry 7 days Money Back Guarantee from the date of activation unless otherwise stated. Products and services are non-refundable and non-exchangeable, no cancellation of order or refund of payment can be made after 7 days since the device was first activated.
  • When a parcel is damaged - Should you receive our product that is faulty or damaged, please contact us at 852- 3928 5100 or email us at support@PlutoBoXX.com within 2 business days of receipt of the goods. Items must be returned in their original packaging. You will need to return the damaged product to our Hong Kong office at your own cost. Please ensure that items are packed securely to prevent any damage in transit. PlutoBoXX.com reserves the right to make a decision which will be final.
  • PlutoBoXX and PlutoBoXX.com are not responsible for security breaches or losses, and / or consequential losses to User accounts. PlutoBoXX and PlutoBoXX.com are not liable for any direct, indirect, consequential, inconveniences, or whatsoever damages, or loss of profit that may arise from the use of our services.
  • User further agrees that, without limitation, the User(s) shall hold PlutoBoXX , PlutoBoXX.com, OAKbes Ltd and its affiliate website, PlutoVPN.com , or partners harmless from and against any and all claims, including direct or indirect losses, consequential, inconveniences, or whatever damages, or loss of profit that may arise from our service.
  • The terms PlutoBoXX , PlutoBoXX.com , PlutoVPN, PlutoVPN.com, and OAKbes Ltd are interchangeable, and may mean the same service being provided.
  • PlutoBoXX.com reserves the right to make amendments or modifications to our Terms and Conditions, without prior notice. This will become binding and it is the User’s sole responsibility to periodically check for updates and abide by the Terms and Conditions. In case of dispute, PlutoBoXX.com, PlutoVPN.com and OAKbes Ltd and / or has absolute right and authority to adjudicate, and our decisions shall be final.
  • PlutoBoXX, PlutoVPN, Beyond Borders and Happy Surfing are the official registered trademarks of OAKbes Ltd, whereas OKAbes Ltd is a company incorporated under the laws of Hong Kong, and operates under the licensing agreement of the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”).
  • This Agreement shall be governed by, and construed in all respects in accordance with, the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”).