Reference herein is general terms which includes the Privacy Policy, Service Availability, Content Disclaimer, Indemnity, PlutoBoXX.com rights and Terms of Service.


We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.
As a provider of online-enabled services, we may require Users to provide contact information, such as name and e-mail address, credit card information, as well as other necessary data, dependent upon the service, to set up and maintain your services with PlutoBoXX.com. To keep you informed of notices and updates relating to our products and services, we will deliver these information to you using your contact details. If you do not wish to receive any promotional messages from us, please send your request by email to support@PlutoBoXX.com to unsubscribe. We will never resell or provide your information to a third party unless we are required to do so in order to conform with a legal requirement, comply with the legal process, protect and defend the rights or property of PlutoBoXX.com, enforce this online agreement, or act to protect the interests of our customers.
PlutoBoXX.com uses industry standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer). All data is protected using the most advanced methods available. In addition to the information User provide through the order form, we may store the following data such as IP address, times when connected to our service and the total amount of data transferred per day. We store this to be able to deliver the best possible network experience to you. You can be rest assured that we are committed to maintaining the strict confidentiality of your personal information. .


User means any person who has subscribed to the service and as specified in the Service Availability.
PlutoBoXX.com is engaged in providing the “Service” known as Virtual Private Network to the general public connected with PlutoBoXX Wi-Fi router (hereafter referenced as PlutoBoXX). PlutoBoXX will provide the contracted VPN Service (powered by PlutoVPN.com) based on the User's purchase options. Actual service coverage, speeds, locations and quality may vary. PlutoBoXX.com will attempt to make the service available at all times. However, the service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed. The potential losses of data, or message(s), or pages(s) of which PlutoBoXX; PlutoBoXX.com; and our service provider, OAK Business Enterprise Solution Limited (hereafter referenced as OAKbes Ltd) and its affiliate website, PlutoVPN.com, absolutely hold no responsibility or liability for damages caused. We, PlutoBoXX; PlutoBoXX.com; and our service provider, OAKbes Ltd and its affiliate website, PlutoVPN.com, are not responsible for data, message(s) or page(s) lost, not delivered, delayed or misdirected within the Service or communications services or networks. Without prior announcement, we may impose usage or service limits, suspend service, or block certain kinds of usage in our sole discretion to protect Users or the service. NO REFUNDS WILL BE GIVEN.


OAKbes Ltd , and its affiliate websites, PlutoVPN.com and PlutoBoXX.com, are the provider of VPN services connected with PlutoBoXX only. The Users download and upload any contents from third party websites are their act of their own will, any acts of infringements of copyright materials, whether willful or deliberate, with or without malicious intent, are not our responsibilities. Our company is simply a VPN service provider, the responsibility of illegal usage of VPN is outside our boundary. The use of VPN service to hack other websites, attempting any illegal activities, acts of infringements, and or with malicious intent, etc are not endorsed by our company. We are not responsible for any data, content, services, or products ( including software) that Users access, download, receive or buy while using our service.
We may, but do not have any obligation to block information, transmissions or access to certain information, services, products or domains to protect the service, our network, the public or our Users. We are not a publisher of third-party content accessed through the service and are not responsible for the content, accuracy, timeliness or delivery of any opinions, advice, statements, messages, services, graphics, data or any other information provided to or by third parties as accessible through the service. You are responsible for paying all fees and charges of any third party vendors whose sites, products or services you access, buy or use via the service. If you choose to use our service to access web sites, services or content, or purchase products from third parties, your personal information may be available to the third-party provider. How third parties handle and use your personal information related to their sites and services is governed by their security, privacy and other policies (if any) and not ours. We have no responsibility for third party provider policies, or their or your compliance with them. By using our service, you shall be solely responsible for, and shall be deemed to have reviewed and, to the extent applicable, acknowledged, accepted or waived, any disclosures, notices or options otherwise made available to you for viewing as part of the installation process for the service.
The Users are solely responsible for any acts of illegal activities on the internet, any copyright infringement, including hacking, spamming, cyber bullying, cyber attack and the Users shall be liable for the acts and the consequences that the Users must face up the rule of laws.
We strongly discourage any act of willful hacking, spamming , cyber bullying, cyber attacks, in any form and shape, also in an attempt to use the web in illegal acts and manners, and including the acts of infringement of copyrights ( whether downloading or uploading). All these activities are expressly not condoned by our company. The company disclaims the liability for any loss or damage including without limitation, indirect, or consequential loss or damage, or any loss or damage whatsoever resulting from loss of use, data or profits arising out of, or in connection with, the use of service.


The User will indemnify OAKbes Ltd , and its affiliate websites, in respect of all liabilities costs and expenses suffered or incurred by the User in its capacity of using VPN service, and arising of any negligent act or omission of any activities, or illegal activities on the internet, such as hacking, spamming , cyber bullying, cyber attacks, in any form and shape and / or copyright infringement to the Company’s covenants and obligatory. The User shall hold harmless and will also indemnify to the officers, President, Chief Executive Officer, senior management team, staff, corporate directors, shareholders in the event of breaching any laws, whether prosecutions is in place is irrelevant.
Users will further indemnify us against any loss, damage or cost incurred by us arising out of your illegal act when using our service or your violation of our Terms & Conditions or any other laws, regulations and rules. Users will also indemnify against any claims which is in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, infringement of copyright ).
The User further indemnifies the company with effect from date hereof ( date of activation of VPN service), it will be all times indemnify and keep indemnified the company against all legal liability in respect of or arising from strictly , or indirectly, which willfull acts, or involuntary acts contravene any law(s).


PlutoBoXX.com does not and will not actively monitor User sessions for inappropriate behavior, nor do we maintain direct logs of any customer's Internet activities. However, PlutoBoXX.com reserves the right to investigate matters we consider to be illegal or violations of the Terms of Service. PlutoBoXX.com disclaims any and all liability for any failure on its part to prevent such materials or information from being transmitted over the service and/or into User’s computing device(s).
PlutoBoXX.com, in our sole discretion, reserves the right to terminate User’s account without any advanced warning for violating any part of this agreement. NO REFUNDS OR CREDITS WILL BE GIVEN.


By using our services, you (“User”) confirm that you have read, understood and agree to the provisions of this Terms and Conditions.
User agrees to comply with all applicable laws and regulations in connection with their use of this service. User further agrees to the following:

  • User may not use our Service to perform any illegal act, but not limited to, any malicious attack to the internet user(s), including spamming, hacking, spamming, cyber bullying, cyber attack , computer crime, malware, download of virus software, etc. User may not attack in any way shape or form any other computer or network while on our service.
  • User may not post or transmit through the Service any unlawful, harmful, threatening, abusive, harassing, hateful, racially, ethnically or otherwise objectionable material of any kind that violate any applicable local, national, or international law. PlutoBoXX.com provides privacy protection to individuals who wish to use our service in a lawful manner.
  • User may not use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. User may not launch any pop-ups from our service.
  • In breach of the above mentioned illegal and / or unlawful act(s), the Company has the sole right to immediately terminate the service without any announcement. NO REFUNDS WILL BE GIVEN.
  • User Information: PlutoBoXX provides the User with secure VPN access to the Internet from any location. By subscribing our service, User may require to submit their name, delivery address and a valid credit card information. Therefore, at a minimum, we require such necessary information during the order process.
  • Refund Policy : We carry 7 days Money Back Guarantee from the date of activation unless otherwise stated. Products and services are non-refundable and non-exchangeable, no cancellation of order or refund of payment can be made after 7 days since the device was first activated.
  • When a parcel is damaged - Should you receive our product that is faulty or damaged, please contact us at 852- 3928 5100 or email us at support@PlutoBoXX.com within 2 business days of receipt of the goods. Items must be returned in their original packaging. You will need to return the damaged product to our Hong Kong office at your own cost. Please ensure that items are packed securely to prevent any damage in transit. PlutoBoXX.com reserves the right to make a decision which will be final.
  • PlutoBoXX and PlutoBoXX.com are not responsible for security breaches or losses, and / or consequential losses to User accounts. PlutoBoXX and PlutoBoXX.com are not liable for any direct, indirect, consequential, inconveniences, or whatsoever damages, or loss of profit that may arise from the use of our services.
  • User further agrees that, without limitation, the User(s) shall hold PlutoBoXX, PlutoBoXX.com, OAKbes Ltd and its affiliate website, PlutoVPN.com, or partners harmless from and against any and all claims, including direct or indirect losses, consequential, inconveniences, or whatever damages, or loss of profit that may arise from our service.
  • The terms PlutoBoXX , PlutoBoXX.com , PlutoVPN, PlutoVPN.com, and OAKbes Ltd are interchangeable, and may mean the same service being provided.
  • PlutoBoXX.com reserves the right to make amendments or modifications to our Terms and Conditions, without prior notice. This will become binding and it is the User’s sole responsibility to periodically check for updates and abide by the Terms and Conditions. In case of dispute, PlutoBoXX.com, PlutoVPN.com and OAKbes Ltd and / or has absolute right and authority to adjudicate, and our decisions shall be final.
  • PlutoBoXX, PlutoVPN, Beyond Borders and Happy Surfing are the official registered trademarks of OAKbes Ltd, whereas OKAbes Ltd is a company incorporated under the laws of Hong Kong, and operates under the licensing agreement of the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”).
  • This Agreement shall be governed by, and construed in all respects in accordance with, the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”).